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New Collection Out Now: Quiet Luxury 🧺🍂✨ Free shipping for orders above 100$* 🚚 New product out now: discover over 100 unique cases for your e-reader 📚🥳 Buy 2 cases and get the 3rd one for FREE with the code: BUY2GET3 🛍️
New Collection Out Now: Quiet Luxury 🧺🍂✨ Free shipping for orders above 100$* 🚚 New product out now: discover over 100 unique cases for your e-reader 📚🥳 Buy 2 cases and get the 3rd one for FREE with the code: BUY2GET3 🛍️
New Collection Out Now: Quiet Luxury 🧺🍂✨ Free shipping for orders above 100$* 🚚 New product out now: discover over 100 unique cases for your e-reader 📚🥳 Buy 2 cases and get the 3rd one for FREE with the code: BUY2GET3 🛍️
New Collection Out Now: Quiet Luxury 🧺🍂✨ Free shipping for orders above 100$* 🚚 New product out now: discover over 100 unique cases for your e-reader 📚🥳 Buy 2 cases and get the 3rd one for FREE with the code: BUY2GET3 🛍️

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FAQs
Do you have a warranty on your cases?
All of our cases come with a one year warranty. If your case breaks or experiences unusual color fading, please get in touch with us for a free replacement. Note that normal wear and tear are not covered by our product warranty.
Our shipping rates
Our shipping rates are decided according to your delivery area and the items you have in your cart. We have preferential rates with Canada Post, GLS, Nationex and Purolator.
Our shipping delays
Delivery times depend on the selected products and the chosen shipping provider. Since we print your cases on demand, standard orders require 3 to 6 business days for production. Once your order is ready, shipping typically takes between 5 to 10 business days.
For express orders, production takes 2 to 4 business days, with delivery within 1 to 2 business days in Canada.
Please note that MacBook skins and iPad Folio cases may require slightly longer production times. For full details on delivery times, please refer to the following page.
Can I change my model after I have placed my order?
You can change the model of your device (phone, iPad, etc.) if you made a mistake. Modifications are possible as long as your order has not yet been shipped (before you receive the shipping confirmation email). To request a change, simply contact us via the live chat on our website or through Messenger on Facebook.
Is it possible to make an exchange?
It is possible to exchange a model or design within 30 days of purchase if the product has not been used. However, note that all sales are final and no refunds are possible unless the product is defective. This does not apply to personalized products, which are not exchangeable or refundable.
To make an exchange, please refer to the procedure indicated here.
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Add $100.00 to get Free Shipping *
The 3rd case is FREE! Use code BUY2GET3.
*You can change it later if you want!
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Download templateSee What Our Community is Creating:
Overall rating: 4.8 / 5 from 13 reviews.
Super service. Boîtier de première qualité et livraison rapide
André R. 5/5 Verified
En l'honneur de ma chatte qui est malheureusement décédée le 15 mai 2025. J'ai fait faire un étui personnalisé avec notre photo et le résultat est magnifique. Merci KaseMe 🩷
Chloé P. 5/5 Verified
First off, the customer service is well above 5 stars. My first purchase never arrive within the 10 business day time frame (still never received and it's been a month). I reached out to customer service and they were so nice and shipped another case out; which i have now received and it came very quickly. The case is beautiful and is very HD and appears to be scratch resistant. The only thing that bothers me is the solid white part on the bottom of the photo/case. It isn't the straightest and I wish the photo was all the way to the bottom, rather than this white dead space. Otherwise, I do really love it. When uploading your photo pay extra attention to where the center lies, my dogs ear were cut off due to the camera cutouts. This could totally be user error when uploading so I am passing along this bit of information to a future buyer. Overall, I am happy and would recommend.
Amanda R. 4/5 Verified
Looks great! This is my 3rd Kaseme. I loved all 3, with one small exception. The photo on case #2 faded considerably. I really like your product! Have recommended.
Carol W. 5/5 Verified
Beau produit de qualité!
Maxime L. 4/5 Verified
Kase Me has always been amazing with their personnal cases., It protects our cellulaire. Do recommend it.
Linda G. 5/5 Verified
We have purchased many custom made case now and LOVE them all! The durability is amazing! My hubby ran his over with his truck (oops) and the phone was complexly fine! We have had a couple fade quickly, like within 6 months. But most of our have lasted.
Lyndsie G. 5/5 Verified
The case looks great and is strong!
Amber C. 5/5 Verified
Really great quality
Michael T. 5/5 Verified
Wonderful to find a Canadian company that makes sturdy personalized phone cases! Great job!
Barb M. 5/5 Verified
perfect - I wasn't sure how good my image would turn out but I am very pleased
Doug M. 5/5 Verified
Le résultat est vraiment très bien!
Anne-marie B. 5/5 Verified
parfait
Andréa R. 5/5 Verified