Make sure to install or use all your new KaseMe accessories the right way to make the best out of it (and not mess it up)!
How to install your camera lens protector
How to customize your phone case
How to install your screen protector
How to install your phone loop
How to install your MagSafe ring
How to use your Power Bank
How to install your AirPods case
How to install your MacBook Skin
How to use your Hardshell
How to install your Phone charms
How to customize your wireless charger
How to use your wireless charger
How to attach the sticker on your AirPods case
Need more help?
Feel free to contact us for any other questions to make sure you do things the right way!
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Most frequently asked questions
"My AirPods arrived in separate pieces"
Do not worry! This is perfectly normal. It's best for us to send the AirPods case to you as well to avoid breakage during shipping. Also, this prevents the package from being too thick and the delivery costs being higher. As you can see in our How to AirPods case video, assembly is very simple and easy!
"My AirPods doesn't clip"
Have you tried to ''clip'' the cover while it is in position on the original Airpods case? It is possible that you have to exert a good pressure so that it “clips” properly. Again, we apologize for the inconvenience.
"My wireless charger doesn’t work.."
Each phone has a different charging point, so it's important to play with the height of the charger thanks to the little white button on the back. The light should be red when the charger is plugged in and no phone is charging. The light turns solid blue when the phone is charging and it is properly positioned on the charger. If the light turns blinking blue, it means the phone is incorrectly positioned on the charge
Our KaseMe reality
If you ever wondered how our products are made, here's a little behind the scenes video to help you understand our production reality!